Please note
On 22nd November 2019 Microsoft started distributing an Office 2010 update, which is causing an error in our applications (Puma, Drie, Cosmo5, Sumo5, etc.).
This is the update:
code: KB4484127
description: security update for Microsoft Office 2010
there are two versions with the same code: a 32-bit version and a 64-bit version.
When installed, the update causes the following error (code 3340)
It is therefore mandatory to uninstall or deactivate this update.
The procedure may vary according to the operating system, but usually it is as follows:
- open 'Control panel'
- search in the 'Programs' category
- select 'View installed updates'
- right-click on the update and select 'uninstall'